Privacy Policy for Shutters For Value

Effective Date: January 9, 2025

At Shutters For Value, accessible at shuttersforvalue.com.au, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information and your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Order Information: Details of the products you purchase, payment details, and delivery information.
• Website Usage Data: IP address, browser type, operating system, referring URLs, and browsing activity on our site.
• Communication Data: Information you provide when contacting us via email or forms.

2. How We Collect Your Data

We collect data in the following ways:

• Direct Interactions: When you place an order, contact us via email, or fill out forms on our website.
• Automated Technologies: Cookies and similar tracking technologies collect data about your interactions with our website.
• Third-Party Sources: Occasionally, we may receive data from analytics providers or advertising networks.

3. How We Use Your Data

We use your personal data for the following purposes:

• To process and deliver your orders.
• To provide customer support and respond to inquiries.
• To send order confirmations, updates, and relevant marketing communications (with your consent).
• To improve our website’s functionality and user experience.
• To comply with legal obligations and protect against fraud.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you opt in to receive marketing communications.
• Contractual Necessity: To fulfill orders and provide customer services.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To improve our services and prevent fraud.

5. Data Sharing

We do not sell or trade your personal data. However, we may share your data with:

• Service Providers: For order fulfillment, payment processing, and website hosting.
• Legal Authorities: If required by law or to protect our legal rights.
• Analytics and Advertising Partners: To improve our website and marketing campaigns (data is anonymized).

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Order details: Retained for 7 years for accounting and tax purposes.
• Marketing data: Retained until you withdraw your consent.
• Website usage data: Retained for up to 26 months for analytics purposes.

7. Data Security

We implement robust security measures to protect your personal data:

• Encrypted connections (SSL) for secure data transmission.
• Regular security audits and monitoring.
• Access controls to restrict data access to authorized personnel only.

8. Your Rights

Under the GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data where legally applicable.
• Restriction: Limit how your data is processed.
• Data Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.
• Withdraw Consent: At any time, for processing based on your consent.

To exercise these rights, please contact us at Info@shuttersforvalue.com.au.

9. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy (linked here if applicable).

10. International Data Transfers

If you are accessing our site from outside Australia, please note that your data may be transferred to and processed in countries that may not have the same data protection laws. We ensure adequate safeguards are in place for such transfers.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated policy will be posted on this page with a revised effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:

Shutters For Value
Email: Info@shuttersforvalue.com.au
Address: Classified